Oh, man. That makes me jealous. I will be arriving on Tuesday. Maybe this time I can talk to your wife as well as to you? I’ll be in town until the 27th, and again from 12/5-10.
Customer experience, social media and community guy. VP, Social Business Strategy at Ant's Eye View.
Follow @ccarfi on Twitter
The Social Customer Manifesto
I want to have a say.
I don’t want to do business with idiots.
I want to know when something is wrong, and what you’re going to do to fix it.
I want to help shape things that I’ll find useful.
I want to connect with others who are working on similar problems.
I don’t want to be called by another salesperson. Ever. (Unless they have something useful. Then I want it yesterday.)
I want to buy things on my schedule, not yours. I don’t care if it’s the end of your quarter.
I want to know your selling process.
I want to tell you when you’re screwing up. Conversely, I’m happy to tell you the things that you are doing well. I may even tell you what your competitors are doing.
I want to do business with companies that act in a transparent and ethical manner.
I want to know what’s next. We’re in partnership…where should we go?
Oh, man. That makes me jealous. I will be arriving on Tuesday. Maybe this time I can talk to your wife as well as to you? I’ll be in town until the 27th, and again from 12/5-10.
most definitely!
man that is one gorgeous shot!
man… there was a reason my first email address was “des4LA@eworld.com” …
iphone goodness on that one.
got lucky.
oh and sean. half moon bay is about 5 hours from LA, geographically.
and, culturally, it’s much farther.
Awesome shot.