« Efficient! | Main | My Peeps »
Connecting Customers
I love these images, which were found at SelvasCano. (Read the post here.)
Where we are:
Where we're going:
Spot on! That subtle shift...providing the community capabilities that enable customers to connect with each other (and not just viewing customers as captive assets) is the secret sauce.
September 26, 2007 | Permalink
TrackBack
TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8341c514b53ef00e54eea7f658833
Listed below are links to weblogs that reference Connecting Customers:
Comments
I think this happens in the same way that you use content on your blog to connect author and reader.
Posted by: Dan Schawbel | Sep 28, 2007 6:59:51 AM
