Amy Gahran, Stoic

28 Jul

Amy Gahran Wins A Trip To SXSW
Originally uploaded by christophercarfi.

Amy Gahran displays characteristic understatement upon learning she won a trip to SXSW 2008.

Comments 0 Comments
Categories Uncategorized
Author Christopher Carfi

No comments yet

The Social Customer Manifesto

I want to have a say.

I don’t want to do business with idiots.

I want to know when something is wrong, and what you’re going to do to fix it.

I want to help shape things that I’ll find useful.

I want to connect with others who are working on similar problems.

I don’t want to be called by another salesperson. Ever. (Unless they have something useful. Then I want it yesterday.)

I want to buy things on my schedule, not yours. I don’t care if it’s the end of your quarter.

I want to know your selling process.

I want to tell you when you’re screwing up. Conversely, I’m happy to tell you the things that you are doing well. I may even tell you what your competitors are doing.

I want to do business with companies that act in a transparent and ethical manner.

I want to know what’s next. We’re in partnership…where should we go?

Amy Gahran, Stoic

Leave a Reply

About Christopher Carfi

Follow @ccarfi on Twitter

The Social Customer Manifesto

Archives