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I See Nothingk!
Forbes does a profile on ten customer-initiated corporate hate sites. Every corporation mentioned was contacted for the article. The responses from a few of the corporations, from the article:
Walmart: "We have seen some corporate complaint sites. We don't spend a lot of time on them."Microsoft: "No comment."
Verizon: "What's really pathetic is not Verizon but this sort of lame Web site. In this day and age, anyone with a gripe can put up a Web site and make outrageous claims as the authors of this one did."
American Express: Did not return repeated phone calls.
I can just hear the spinmeisters now: "Shhh...no...no...just ignore them. They'll go away..."
Riiiiiigghht.
(hat tip: jake)
April 3, 2005 in social customer | Permalink
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Comments
Can someone say "Cluetrain"?
I guess not!
Posted by: shannon | Apr 6, 2005 2:05:47 AM
