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Customers Take Their Conversations Online
Rita Jenkins (or should we say "Jill"?) tells the world about a Best Buy rebate experience gone awry. And then a couple of thousand others add their voices to the chorus.
Ok, once again, in small words. Customers have conversations with each other. When companies pull stuff like this, we're going to let others know.
November 22, 2004 in social customer | Permalink
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Comments
I am enquiring about a rebate from a computer I bought July 2005 and had it shipped to my daughter in New Hampshire. I called and spoke with a representative in October 2005 and she said she would take care of sending in the paperwork so it should arrive around 6 to 8 weeks. I still haven't received the 75.00 rebate. Please help
Posted by: Ruby McLaughlin | Feb 13, 2006 9:20:27 AM
Ruby, your best bet may be the Best Buy rebate center here:
http://www.bestbuy.com/site/olspage.jsp?id=cat12112&type=page
It looks like you can track them from there.
Good luck!
Posted by: Christopher Carfi | Feb 13, 2006 9:59:30 AM
